Best of the Best
Supplier Quality Requirements
Jim Palmer Company LLC. (JPC)
The following requirements apply based on the Purchase Order received from JPC
PACKING AND SHIPPING. Supplier must prepare/package product for JPC to prevent shipping damage and deterioration.
SHIPMENT/DELIVERY. Shipments or deliveries, as specified in a JPC Purchase Order, shall be in accordance with the specified quantities and the specified schedules. Supplier is encouraged to notify JPC of any anticipated or actual delay.
PALMER FURNISHED MATERIALS. All materials furnished by JPC are to be returned with the product upon completion of the order unless other arrangements have been made.
NON-CONFORMING MATERIAL. For material supplied by JPC, supplier must notify JPC of any nonconforming product and make arrangements for approval if submitting any nonconforming product.
SUBCONTRACTING/APPROVED SUPPLIERS. Any JPC supplier may subcontract work to another supplier provided that JPC is provided with the same rights and protection as stated in the Purchase Order and the JPC Terms and Conditions. Suppliers may only use approved suppliers of JPC and/or its customers.
RIGHT OF ENTRY. Supplier shall allow JPC representatives, JPC customers, statutory and regulatory agencies right of entry into the applicable areas of Supplier’s facilities and the entire supply chain to verify all processes and records.
QUALITY. Supplier shall provide and maintain an inspection system which will assure that all delivered products conform to Purchase Order requirements, whether manufactured or processed by the supplier or a sub-tier supplier. Supplier shall maintain controls and perform all inspections and tests required to substantiate product conformance to Purchase Order requirements. If not specified in the Purchase Order, contact JPC for required revision of drawings, specifications and other requirements. Supplier is required to notify JPC of changes in product and/or process definition to obtain JPC’s approval prior to such changes.
INSPECTION AND TEST EQUIPMENT. Supplier shall maintain inspection and test equipment to assure calibration traceable to a known national or international standard. Calibration records must be maintained and made accessible to JPC, if required.
FOREIGN OBJECT DAMAGE. Supplier shall control/prevent foreign object damage or contamination during manufacture, assembly, inspection and/or shipment. The FOD program requirements must be made accessible to JPC upon request.
RECORDS. The Supplier shall maintain records of work performed for JPC. Records shall include the COC provided to JPC as well as records that support the certificate. Records must be available to JPC upon request. Records must be maintained for a minimum of ten (10) years. Disposition required is; a) hard copy records – shred, b) electronic/digital files – delete.
CERTIFICATIONS. Supplier must ensure that individual parameters within a given specification have been met. Certifications must reflect that all applicable manufacturing and process specifications called for on the engineering drawing have been met.
FIRST ARTICLE INSPECTION. If required by JPC on the Purchase Order, first article inspections are to be recorded on form AS9102, current revision or on a form compliant with AS9102.
CALIBRATION SERVICES ONLY. Calibration of inspection equipment shall be performed traceable to National Institute of Standards and Technology (NIST) or other national or international standards. Certificates of Calibration shall be provided.
CHANGES. Any change to the requirements as stated on the Purchase Order must be approved by JPC prior to taking action on those proposed changes.
COUNTERFEIT PARTS PROGRAM. Supplier is requested to protect JPC from counterfeit parts from being shipped.
PERSONNEL COMPETENCY. JPC may specify specific qualification for personnel performing work related to the details of the Purchase Order provided. The supplier should be ready to provide evidence to JPC if requested.
PERSONNEL COMMUNICATION. Supplier is required to communicate with their personnel regarding the following:
· Their contribution to product or service conformity to requirements
· Their contribution to product safety
· The importance of ethical behavior
If there are any questions, contact: Purchasing